Shipping Policy
Effective Date: March 26, 2025

At TrendPariz, we strive to provide a seamless shopping experience by offering reliable and efficient shipping services. This Shipping Policy outlines the terms and conditions regarding order processing, delivery timelines, shipping fees, and other relevant details. By placing an order, you agree to the terms set forth in this policy.

1. Order Processing Time

  • Orders are typically processed within 1-3 business days (excluding weekends and public holidays).

  • Orders placed before 12:00 PM (local time) may be processed the same day.

  • During peak shopping seasons, processing times may be extended.

  • Once an order is processed, a confirmation email with tracking details will be sent.

2. Shipping Methods and Delivery Time

We offer multiple shipping options to accommodate customer needs:

Domestic Shipping (Within Vietnam)

  • Standard Shipping: 3-7 business days

  • Express Shipping: 1-3 business days

  • Same-Day Delivery: Available in select cities for orders placed before 10:00 AM

International Shipping

  • Standard International Shipping: 7-21 business days

  • Express International Shipping: 3-7 business days

Note: Delivery times may vary based on destination, customs clearance, and unforeseen delays such as extreme weather or strikes.

3. Shipping Fees

  • Shipping fees are calculated at checkout based on order weight, shipping method, and destination.

  • Free shipping may be available for orders exceeding a certain amount (as per promotional offers).

  • Customers are responsible for any import duties, taxes, or customs fees applicable to their order.

4. Tracking and Order Status

  • Once your order has been shipped, a tracking number will be provided via email.

  • You can track your order using the provided link or through our Order Tracking Page.

  • If you experience delays beyond the estimated delivery window, please contact our support team.

5. Failed Deliveries and Incorrect Addresses

  • Customers must provide accurate shipping details during checkout.

  • If a package is undeliverable due to an incorrect address, TrendPariz is not responsible for re-shipping fees.

  • If a delivery is missed, customers should coordinate with the carrier for redelivery.

6. Lost, Stolen, or Damaged Shipments

  • If a package is lost or stolen after being marked delivered, TrendPariz is not liable.

  • If a package arrives damaged, customers must report the issue within 48 hours with photo evidence.

  • Claims for lost or damaged items must be submitted to our support team for resolution.

7. Customs and Import Duties

  • International orders may be subject to import taxes, duties, and customs fees, which vary by country.

  • Customers are responsible for paying any applicable import charges.

  • TrendPariz is not responsible for delays due to customs clearance.

8. Shipping Restrictions

  • Some items may not be eligible for international shipping due to local regulations.

  • We do not ship to P.O. Boxes or military APO/FPO addresses.

  • Orders to restricted regions may be canceled and refunded.

9. Google AdSense Compliance

  • Our shipping policies comply with Google AdSense guidelines to ensure transparency and customer satisfaction.

  • We provide clear shipping terms, accurate order tracking, and reliable delivery services.

10. Changes to Shipping Policy

  • TrendPariz reserves the right to modify this Shipping Policy at any time.

  • Updates will be posted on this page, and the effective date will be adjusted accordingly.

11. Contact Us

For any shipping-related inquiries, please contact us:

Thank you for shopping with TrendPariz!